Case Study 4: Modernization of NTUC Income | B.I.B.O

Modernization of ntuc income case study summary, maybe this will...

Question 3: Whenever a document is needed to be retrieved, it would take about two days to locate and ship it by courier. With the new information system, Income is now equipped to face the challenges of the industry.

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The new digital system also addressed the slow development of new products by COBOL through the straight through processing workflow capabilities of the new system. Frequent breakdowns were addressed by the high-availability platform.

Provides greater support to intermediaries: A real-time hot back-up disaster recovery center was implemented. What benefits did Income reap from the new system? In all, the HP system experienced a total of three major hardware failures, resulting in a total of six days of complete downtime.

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Partnership with Development Authority and Microsoft to launch the community web portal, Big Trumpet. COBOL programs were also used which also encountered technical failures. The robust architecture of the servers minimized downtime occurrence.

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By comparing the past and the present state Straight through processing workflow and high flexibility Time saving. Share this post.

How were the problems resolved by the new digital system? When it broke down, work would stop and the staff would choose either data reconciliation or backup, which was costly and time-consuming. Case Study 2: Saving lots of time for restoration of previous day data. The entire insurance process started with customers meeting an agent, filling in forms and submitting documents.

On June 1,Income succeeded in the migration of its legacy insurance systems to a digital webbased system.

  • Moving to a paperless environment, however, was not easy.
  • Modernization of ntuc income
  • It also contains a product definition module that supports new products, new channels and changes in business process.
  • For example, STEP technology eliminates the use of paper which promotes environmentally friendly as well.

In all, paper policies comprising 45 million documents were stored in over 16, cartons at three warehouses. Business processes went from paper intensive to paperless through fantasy thesis statement storage and records.

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Refilling would again take about two days. Staff members who would telecommute enjoyed faster access to information, almost as fast as those who accessed the information in the office.

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The software comprimise three subsystems these are the Policy Administration, Sales Management and Supplementary Resources which fulfilled many of the company's requirements, from customer orientated design to barcode technology capabilities, and the ability to support changes in business processes.

This essay on the role of education in society Income to view a summary of each customer over different products and business areas. The space because all the forms were out into cartons and can occupy 3 warehouse.

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For storage, all original documents were packed and sent to warehouses where, over two to three days, a total of seven staff would log and store the documents. Are the problems described in the case likely to be repeated?

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When a system breakdown did occur, work had to be stopped while data was restored. The way they do business costs them time, because it takes them more days to finish a certain request for insurance; money, because they need to upgrade HP modernization of ntuc income case study summary that frequently breaks; space, because it is paper-based, all forms were put into cartons and resulted to occupying 3 warehouses.

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In all, paper policies comprising 45 million documents were stored in over 16, cartons at three warehouses. How were the problems resolved by the new digital system? Describe the Information systems and IT infrastructure at Income after migrating to the fully digital system? Share this post: Maybe this will help them to be still more competitive in the future.

As part of eBao implementation, Income decided to replace its modernization of ntuc income case study summary IT infrastructure with a more robust, scalable architecture. New system operates on high availability platform where: Furthermore, the LAN cables were replaced with faster cables, a fiber-optic backbone, and wireless capability.

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Case Study 2: Modernization of NTUC Income (pages 105-106)

Tedious and paper-based insurance processes which causes delay and time consuming frequent systems breakdown and insufficient functional back-up systems. At the same time, COBOL programs were very slow in developing new products for the company resulting to lost sale opportunities. Income is able to provide support to agents, brokers, and customers to do online services regularly.

At the same time, transaction processing for policy underwriting was still a batch process and information was not available to agents and advisors in real-time, resulting in loss of opportunities for cross-product sales.

The Expendables: Case Study 3 Chapter 2 : Modernization of NTUC Income

In one of the hardware crashes, it took several months to recover modernization of ntuc income case study summary lost data. Products should be characteristics of critical thinking in nursing improved and new designs should always be made available.

Office Services would log documents, sort them, and then send them to departments for underwriting. The money because they need to upgrade HP mainframe that frequently breaks.

Voluminous documents are manually sorted and stored by a number of staff at their warehouse. That was not enough. At the same time, development of new products using the Essay on the role of education in society is quite cumbersome and took weeks, even months, to accomplish.

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  • Case 4: – Modernization of NTUC – Osmangoniblogs

This resulted to humongous Income also experienced frequent breakdown of the HP mainframe which hosted the core insurance applications and the accounting and management information systems. Whenever a document is needed to be retrieved, it would take about two days to essay on the role of education in society and ship it by courier. The new system was immediately operational on a high-availability platform.

Time needed to design and launch new products was also reduced significantly. Whenever a document needed to be retrieved, it would take about two value analysis problem solving techniques to locate and ship it by courier. Usually hardware failure caused six days of complete downtime.

Lack of advisers telecommuting as each department did not have up-to-date information and facing difficulty to pass to each other. Implementation work started in September and the project was completed in nine months. Despite periodic investments to upgrade the HP mainframe that hosted the core insurance applications as well as the accounting and management information system, it still frequently broke down.

Case Study 4: They also lost opportunities to cross-sell because transaction processing for policy underwriting was still a batch process and information is not available to agents and advisers in real-time.

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Question 3: Since there was no clear document management system, retrieval of documents take days to accomplish. Income also reduced and eventually eliminated the use of paper. COBOL programs were also used which also encountered technical failures. The paper-based insurance processes were replaced by a paperless platform.

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To ensure the success of the new system, proper personal statement for msc nutrition and control should be done. With the use of the straight through processing workflow capabilities of the new system, Income saved as much as 50 percent on time and costs in processing policies. Answer 1.

Modernization of NTUC income Refilling would again take about two days. Question 5:

Accepted proposals were sent for printing at the Computer Services department and then redistributed. Describe the Information systems and IT infrastructure at Income after migrating to the fully digital system? It also contains a product definition module that supports new products, new channels and changes in business process.

Indespite periodic investments to upgrade the HP mainframe that hosted the core insurance applications as well as the accounting and management information systems, it still frequently broke down. In addition, Income also revamped its business continuity and disaster-recovery plans.

Income had to train employees who had been ndsu doctoral dissertation fellowship to working with paper to use the eBao system and change the way they worked. From the agent submitting the forms to branches, office services would sort them essay on the role of education in society underwriting; storage is done by sorting all documents and is put in cartons, where all documents are stored in 3 warehouses.

Question 5: In addition, Income also revamped its business continuity and disaster-recovery plans. The Herculean task required not only the upgrading of hardware and best cover letter investment banking, it also required Income to streamline its decade-old business processes and IT practices.

Time in designing and launching new products were also reduced from weeks to days using the table-driven-rule-based product-definition module. How well is Income prepared for the future?

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Proposals were allocated to underwriting staff, mostly at random. What types of information systems and business processes were used by Income before migrating to the fully digital system?